Went to go get a refund because the boots were too big
Went to go get a refund because the boots were too big. Also the boots were too tight around my calf got a hold of the company was informed they don't do refunds. I thought that was a little ridiculous and you either have to get a store credit or keep the boots that don't fit you.. I just feel that's very poor business on.Somewhat of a new company because I've never heard of them before.
Hey Jennifer,
Weāre sorry these boots werenāt the right fit for you. We understand how disappointing that can be. While we do not offer refunds, we do accept returns for store credit as outlined in our return policy. We would also be happy to help with an exchange if another size would be a better fit as we advised in our last email. Thank you for giving our small business a try, and we appreciate your feedback.
Love the bleach splash tank.Thankful for my free sticker. Big on boutiques, so little things like that make a difference.
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